Delivery of ordered merchandise

TUTA delivers all over the world.

The shipping cost for Italy is € 12.00

Sicily/Calabria/Sardinia € 17.00

For more information, see the shipping cost table.

If the merchandise is in stock, it will be shipped:

– within 24 hours for Italy, excluding islands

– between 2 and 4 working days for international parcels

– for non-EU shipments, request a quote for info and costs at: info@tutaitalia.com

If the merchandise is back-ordered or out of stock, TUTA reserves the right to delay delivery for up to 15-20 working days from the time of order.

From the time of purchase to delivery, you will always be kept abreast of the status of your order and package.
You will be informed by the courier through an e-mail and text message, from package departure to delivery. All our packages are 100% insured.

Payments

TUTA accepts the following payment methods:

– PayPal

– Bank transfer to: MARCO MAIOLI – IBAN: IT57F0538513100000000010512

TUTA guarantees maximum safety of your data. All information is transmitted in an encrypted manner to ensure that all sensitive data are safe.
To learn more, read our “Privacy Policy”.

In case of return, we will refund the cost of your items net of return costs, with the same payment method used at the time of initial purchase.

Returns and right of cancel an order

To make an order return, you must send us the merchandise in its original packaging, unworn and unwashed, bearing all uncut or untorn tags and in perfect sale condition, within a maximum of 14 consecutive days.  Refer to the “RETURNS AND REFUNDS” policy. Duly complete the return voucher (enclosed in the delivery package), and enclose it in the package, which must be sent to:

TUTA of Maioli Marco

Corso Giuseppe Garibaldi, 108

48011 Alfonsine (RA) ITALY

Upon receipt of the return, we will send you a confirmation e-mail with the refund amount.  If the return instructions are not complied with, Tuta reserves the right not to make a refund.

We will credit the refund amount to the PayPal account or the bank account used at the time of the original purchase.

Remember to keep the information concerning the return (order number, item reference, return date and return number, if any); we will refund the cost of the merchandise net of delivery costs.

You are always entitled to cancel your order within 14 days of merchandise receipt by sending both merchandise and cancellation form to:

TUTA of Maioli Marco

Corso Giuseppe Garibaldi, 108

48011 Alfonsine (RA) ITALY

For any information, read the disclosure RETURNS AND EXCHANGES – RIGHT OF CANCELLATION.

The refund will be made using the same payment method chosen during the original purchase.

If you wish to cancel all merchandise ordered, we will also reimburse the original delivery costs; in the event of partial order cancellation (covering only a portion of the merchandise purchased), shipping costs will not be reimbursed.

If the cancellation instructions are not complied with, TUTA reserves the right not to make a refund.